Mainframe Support Customers
Enterprise Systems Support is proud to be the IT support team for Mainframe users campus-wide. Working with our partner department, Business Intelligence Technology Solutions, ESS provides second-level support for the university mainframe.
Mainframe Outsourcing Project
The university’s current mainframe hardware is reaching the end of its projected service life. Rather than replace the equipment, the institution has opted to transition the existing mainframe workload to a service provider. A committee has been assembled to plan and carry out this transition.
Feel free to contact us with any questions or concerns at mfoutsource@ilstu.edu.
Mainframe Information
QWS3270 Secure (for Window’s users) and tn3270 (for Mac users) are now available from the University Help Desk download site, http://www.helpdesk.ilstu.edu/downloads/.
Contact us
Phone: (309) 438-7839
Fax: (309) 438-5078
Email: ess@ilstu.edu
Hours of Operation
Administration:
- Mon-Fri 24/7
- Sat 8:00am-4:30pm
- Sun 12:00pm-7:00pm
IT Operations Center
- 24/7 - Ph. (309) 438-7839
Recent Blog Posts
How to Turn Off Pop-Up Blockers
One of the most frequent questions we get from our customers here at the Enterprise Service Desk is how to view our paychecks in iPeople. For a lot of people, simply clicking on the paycheck date doesn’t do anything and the same can be said for other ISU websites when their browser tries to open [...]
Smartphone Updates
They’re a few reasons why updating your smartphone devices regularly is important. Updates renew security features as well as provide bug fixes. You should check for a new version of software about every 1-2 months. Below are commonly used devices as well as update information: IPad/IPhone: To upgrade your iPhone, iPad, or iPod touch, connect [...]
