Services: Mainframe Support Customers
Mainframe
The mainframe at Illinois State acts as the hub for a variety of campus information. Services associated with the mainframe include processing, programming languages, web services, managing disk and tape storage, printing services, off-site storage services, backup and recovery systems, and access security.
Mainframe Access
ESS provides access to the University mainframe allowing Illinois State employees to run reports and access business-critical information.
Mainframe Administration
Monitoring mainframe-related data processing and computing
Mainframe Hosting
Providing a secure and reliable environment for the University mainframe, ESS ensures that the mainframe is available to Illinois State employees.
IT Operations Center
ESS offers a fully staffed IT Operations Center to assist with all your print production and mainframe needs.
Who are mainframe Support customers?
Mainframe Support Customers are defined as Illinois State employees who utilize the mainframe for business activities.
For more infromation about ESS customers, please visit customers.
Recent Blog Posts
How to Turn Off Pop-Up Blockers
One of the most frequent questions we get from our customers here at the Enterprise Service Desk is how to view our paychecks in iPeople. For a lot of people, simply clicking on the paycheck date doesn’t do anything and the same can be said for other ISU websites when their browser tries to open [...]
Smartphone Updates
They’re a few reasons why updating your smartphone devices regularly is important. Updates renew security features as well as provide bug fixes. You should check for a new version of software about every 1-2 months. Below are commonly used devices as well as update information: IPad/IPhone: To upgrade your iPhone, iPad, or iPod touch, connect [...]
