Access Management Services
Managing access to applications, systems, password resets, email and network resources are some of the services that are organized within the Access Management Services category.
Authentication & Authorization
Network Resource Access
- Network Drives Access and Management
This service provides access to network drive folders ensuring the ability to organize, monitor, and support access for customers.
- Network Printer Access and Management
This service provides customers with access to printer(s) on the network, allowing a department to share a printer resource.
- Network Shares Access and Management
ESS will work with customers to provide access to network shares, allowing departments to organize and secure information.
Password Resets
- Mainframe Access
ESS provides access to the University mainframe allowing Illinois State employees to run reports and access business-critical information.
System Access
- Server Access
E-mail Management
This is a comprehensive e-mail service which includes obtaining and setting up e-mail applications, fighting viruses and spam, managing and controlling shared e-mail accounts, and group inboxes. This service aids with mailing lists, calendaring, storage, and additional options of desktop programs.
Redbird Card Administration
This service involves the hosting and administration of the card system, organizing data, and access for Redbird Cards.
Requesting Services
If you are interested in obtaining more information regarding our services, please call (309) 438-1818 and speak to one of our knowledgeable technicians.
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