Professional Services
The knowledgeable staff at ESS provides a wide variety of consulting services to meet the needs of faculty, staff, and students across campus. Expertise in areas such as conference and IT room design, System Design and Maintenance, Vendor Relations, and communications are available for your convenience. ESS also provides professional services in the areas of Project Management and Extended Learning.
Consulting
Cellular Phones for University Business
Consultants are available to discuss your cell phone needs. ESS will assist in your selection and acquisition process.
Conference Room Design
Collaborating with IT partners on and off campus, ESS provides consultation services related to the design and support of conference rooms, in addition to assisting with the networking, equipment selection, and room design process.
Dell Purchase Program
ESS works with customers to take advantage of the campus-wide Dell Purchase Program which allows Illinois State to purchase Dell products at a reduced cost.
IT Lab Design
Collaborating with IT partners on and off campus, ESS provides consultation services related to the design and support of IT labs assisting with the networking, equipment selection and room design process.
Procurement
Working with IT Partners on and off campus, ESS offers consultation assistance in the selection and procurement processes for all your IT needs.
System Design and Maintenance
Collaborating with IT partners on and off campus, ESS provides consultation services related to the design and maintenance of specialized systems for individual area needs.
Vendor Relations
ESS Professionals are available to assist with third-party vendor communications related to IT initiatives.
Extended Learning
Basic Computer Skills Instruction
Understanding that computer skills are essential for the entire Illinois State community, ESS offers basic computer instruction for those who need to enhance their IT skills.
IT News
For your convenience, ESS has pulled together Illinois State IT information in one convenient location located on the ESS website. http://ess.illinoisstate.edu/news/
On-Site Training
ESS will work with customers to schedule training and provide materials for business applications.
Project Management
ESS provides experienced project management assistance with scheduling and managing projects, as well as providing advice and quality assurance for best practices.
Requesting Services
If you are interested in obtaining more information regarding our services, please call (309) 438-1818 and speak to one of our knowledgeable technicians.
Recent Blog Posts
How to Turn Off Pop-Up Blockers
One of the most frequent questions we get from our customers here at the Enterprise Service Desk is how to view our paychecks in iPeople. For a lot of people, simply clicking on the paycheck date doesn’t do anything and the same can be said for other ISU websites when their browser tries to open [...]
Smartphone Updates
They’re a few reasons why updating your smartphone devices regularly is important. Updates renew security features as well as provide bug fixes. You should check for a new version of software about every 1-2 months. Below are commonly used devices as well as update information: IPad/IPhone: To upgrade your iPhone, iPad, or iPod touch, connect [...]
