Computer Support
ESS provides comprehensive technology support to our Computer Support customers. Whether troubleshooting application issues, replacing hardware, or repairing your printer, ESS is ready to help with all of your computer needs.
Who are Computer Support Customers?
Computer Support Customers are defined as Illinois State staff in:
- Conference Services
- Division of Finance and Planning
- Division of University Advancement
- Illinois State Media Relations
- Intercollegiate Athletics
For more information about our customers, please visit customers.
Contact us
Phone: (309) 438-1818
Fax: (309) 438-5078
Email:
ess@ilstu.edu
Hours of Operation
Administration:
- Mon-Fri 7:00am-5:00pm
ESS Help Desk:
- 24/7 - Ph. (309) 438-1818
Recent Blog Posts
How to Turn Off Pop-Up Blockers
One of the most frequent questions we get from our customers here at the Enterprise Service Desk is how to view our paychecks in iPeople. For a lot of people, simply clicking on the paycheck date doesn’t do anything and the same can be said for other ISU websites when their browser tries to open [...]
Smartphone Updates
They’re a few reasons why updating your smartphone devices regularly is important. Updates renew security features as well as provide bug fixes. You should check for a new version of software about every 1-2 months. Below are commonly used devices as well as update information: IPad/IPhone: To upgrade your iPhone, iPad, or iPod touch, connect [...]
